Frequently Asked Questions

Find answers to your questions about our products and services. Our comprehensive FAQ section covers everything from initial consultations and measurements to installation details and ongoing maintenance of your mobility solutions.

We understand that choosing the right accessibility equipment is an important decision, and we're here to help guide you through every step of the process. Browse through our frequently asked questions organized by category, or use the search bar below to quickly find specific information about our ramps, installation services, or any other aspect of our mobility solutions.

still can't find what you're looking for?

Our accessibility experts are always ready to help.

Contact our team directly at (228) 910-3453 for our D'Iberville office or (727) 336-9881 for our Tampa Bay location, and we'll be happy to assist you with any questions you may have about making your space more accessible.

Getting Started

What is your evaluation process?

Our comprehensive evaluation process begins with a personalized consultation where a RampDR mobility specialist meets with you either virtually or in-person to:

Conduct a detailed assessment of your specific mobility requirements and lifestyle needs
Perform precise measurements and evaluate your space's unique characteristics
Present and discuss appropriate accessibility solutions tailored to your situation
Develop a customized layout design for your review and approval
Provide a transparent, detailed quote outlining all costs and specifications
Coordinate installation timing upon your approval

Do you offer free consultations?

[Client to confirm consultation policy]

Products & Solutions

Why should I choose a modular ramp?

Modular ramps provide exceptional value through several key advantages:

Professional installation typically completed within one day
Customizable configurations to maximize your space and accessibility
Simple component replacement if repairs become necessary
Non-invasive installation that preserves property value
Versatile solution for both permanent and temporary accessibility needs
Premium materials ensuring all-weather durability and minimal maintenance
Full compliance with all ADA standards and safety requirements

What types of ramps do you offer?

[Client to specify: modular, permanent, portable, etc.]

What materials are used in your ramps?

[Client to detail materials and benefits]

Installation & Service

How long does installation typically take?

[Client to specify average installation times]

Do you handle permits and inspections?

[Client to confirm permit process]

What happens if there are issues after installation?

[Client to outline service guarantees]

Costs & Financial Options

What payment methods do you accept?

[Client to list payment options]

Do you work with insurance or VA benefits?

[Client to specify insurance partnerships]

Are financing options available?

Maintenance & Durability

What maintenance is required?

[Client to provide maintenance guidelines]

How long do your ramps typically last?

[Client to specify product lifespan]

What warranty coverage is provided?

[Client to detail warranty terms]

Safety & Compliance

Do your ramps meet ADA requirements?

Yes, all our installations comply with current ADA guidelines and local building codes.

What safety features are included?

[Client to list safety features: non-slip surfaces, handrails, etc.]

Service Area

Where do you provide service?

We proudly serve the southern portions of Louisiana, Mississippi, Alabama, and Florida, with offices in D'Iberville, Mississippi and Tampa, Florida.

Do you offer emergency installation services?

[Client to specify emergency service availability]

Additional Considerations

Can ramps be installed in any weather?

[Client to specify weather limitations]

What is the weight capacity of your ramps?

[Client to provide weight specifications]